Terms and conditions
In the following general conditions of sale (hereinafter, only “General Conditions”), terms not otherwise defined shall have the meaning attributed to them below.
“Sodini Bijoux Srl” (hereinafter only “Sodini” or “Seller”): sells the Products and provides the Services purchased by Customers; the company has its registered office in Lammari di Capannori (Lucca), at Via dei Bocchi no. 108, fully paid-up share capital of €100,000.00 (one hundred thousand/00), registered in the Companies Register of Lucca, registration number no. lu 113161, Tax Code and VAT number 01010690467;
“Site” : the site with the account www.sodinibijoux.it / www.sodini.com
“Customer” : anyone who browses the site, whether or not they have completed the registration process;
“Consumer Customer” : anyone acting for purposes other than any entrepreneurial, commercial, craft or professional activity they may carry out, as defined in Article 3, letter a), of the Consumer Code.
“Professional Customer” : anyone acting in the exercise of their entrepreneurial, commercial, artisanal or professional activity, or their intermediary, as defined in Article 3, letter c), of the Consumer Code;
“Registered Customer” : anyone who has successfully completed the registration process on the Site has entered their email address and password to access the section reserved for Registered Customers; the Registered Customer has the right to navigate the Site and use all the Services available on the Site from time to time;
“Consumer Code” : Legislative Decree no. 206 of 6 September 2005 and subsequent amendments.
“Content” : all information, videos, images, sounds, music, photographs, software, newsletters (containing news aimed at using the Site and to be considered, therefore, an integral part of it), animations, databases, design and contents, trademarks, logo, technical solutions adopted, graphic creations, look & feel, structure and any other part already created or to be created published on the Site, whether registered or not, covered by copyright or not, or any other material (in any form) or service made available through the Site or otherwise by Sodini, including information sheets relating to Products or Services, images or descriptions relating to Products or Services;
“Contract” : includes the General Conditions (and the documents referred to therein), any other conditions published on the Site, any additional rules, directives, codes of conduct and/or instructions present in the individual Product information sheets or, in any case, published on the Site as well as any registration form or Purchase Order issued by the Customer and accepted by Sodini;
“Business Day” : every calendar day except Saturday, Sunday and public holidays;
“Shop Sodini Bijoux” : the online sales shop, published on the Site, briefly called “Shop” and managed by Sodini;
“Purchase Order” : the order for the purchase of one or more Products and/or Services indicated on the Site as “available” or as “last items in stock” and issued by the Customer in accordance with the purchasing procedure referred to in Article 5;
“Product” : any product offered for sale on the Site;
“Service” : any service available on the Site, including ancillary services provided by Sodini at the Customer’s request and connected to the sale of Products, such as transport;
These general conditions of sale (or Conditions of Sale) apply to the purchase of Sodini branded products.
02.01. The Agreement contains the terms and conditions governing:
- 2.1.1. the sale of Products and the supply of Services purchased through the Site;
- 2.1.2. the Customer's navigation of the Site and the use of all resources made available to the Customer.
02.02. Any purchase of Products and Services made by the Consumer Customer is governed not only by the Contract, but also by the provisions of the Consumer Code and Legislative Decree no. 70/2003, where applicable.
02.03. Each purchase is governed by the general conditions of sale in the version published on the Site at the time the order is sent by the Consumer.
The Site is dedicated to retail sales and, as such, is intended for the exclusive use of Consumers. Persons who are not Consumers are advised not to place purchase orders. If one or more sales are made to a person who does not qualify as a Consumer, these Conditions will apply, but, notwithstanding their provisions:
1 - the buyer will not be granted the right of withdrawal referred to in Article 10;
2 - the buyer will not be able to benefit from the guarantee on the Products indicated in article 8;
3 - the buyer will not be granted any other protections, provided herein in favour of the Consumer, which reflect or are in conformity with
mandatory provisions of law;
4 - the sales contract concluded between the Seller and the buyer will be governed by Italian law and by the Contract.
03.01. The Customer who intends to act as a Registered Customer must complete the registration procedure on the Site by providing the requested information and personal data and indicating an email address as login and a "password", as requested in the specific section of the Site. Registration is confirmed by an email sent by Sodini to the email address provided by the Registered Customer.
03.02. The Registered Customer must carefully read the General Conditions and, in general, the terms and conditions of the Contract, which he or she can view and print during registration, including through pop-ups or hyperlinks. The Customer must accept these terms and conditions by clicking the appropriate box marked "I accept the terms and conditions of use."
03.03 . Sodini is authorized to send this Contract, including the General Conditions and any specific conditions, as well as all communications concerning the execution of this Contract, to the Customer's email address, also using specific links; the Contract and its aforementioned elements can be downloaded and printed by the Customer.
03.04 . Persons under the age of eighteen are prohibited from purchasing products online. Sodini assumes no liability if the user enters false information. To make purchases through the Site, the Consumer must be at least 18 years old and have legal capacity, which the Consumer declares to possess.
04.01. The Customer may purchase the Products and Services listed on the Site and described in the relevant information sheets. In the information sheet, the Product is indicated with one of the following terms:
- 04.01.01 “available”, when the Product is physically present in Sodini's central warehouse; the Customer can purchase a Product indicated in the relevant information sheet as “available” by sending the relevant Purchase Order;
- 04.01.02 “last items in stock”, when the Product is still present in Sodini's central warehouse, but is running out.
04.02. The information sheet indicates the main characteristics of the Products and Services, their total price (including taxes) and the related shipping costs.
04.03. Before submitting a Purchase Order, the Customer must carefully review the Contract. Without prejudice to the provisions of Article 3 above for Registered Customers, submitting a Purchase Order implies full knowledge and unconditional acceptance of the Contract and all its elements.
04.04. Purchase Orders are completed using the electronic form in the specific section of the Site and must be sent through the Site itself, according to the methods indicated therein.
05.01. The purchase of "available" Products occurs by sending the Purchase Order through the Site. 05.02. The Purchase Order is binding for Sodini if: 05.01. the purchase procedure is completed correctly when, within 48 (forty-eight) hours of sending, the Site does not display any error messages in the transmission;
05.02. The Purchase Order is binding for Sodini if accepted within 48 (forty-eight) hours of receipt with a confirmation email containing the Order identification number. Failure to send the confirmation email within the aforementioned deadline will result in the Order being cancelled. If the Product is unavailable, Article 16 applies.
06.01. If the Product is available, the Contract is concluded when the Customer receives the confirmation from Sodini referred to in Article 5; this is without prejudice to verification of the regularity and punctuality of payment.
06.02. Unless otherwise specifically indicated, the Contract provides for home delivery of the Product.
07.01. Sodini reserves the right to provide the Customer with updates on the execution of the Contract. The following phases of execution of the Contract are distinguished:
- 7.1.1. “Shipped”: when the Product has been shipped to the indicated address; in this case, the Customer receives an email directly from the courier with the tracking number or the link to access to check the status of the shipment;
- 7.1.2. “Partially shipped”: when the Order or Purchase Proposal consists of multiple Products and at least 1 (one) has been shipped.
8.01. The Product data sheets on the Site contain a description of the Product and an indication of its characteristics; they are prepared by Sodini. The images and photos used to accompany each data sheet are merely indicative and may not represent the characteristics of the Product itself, as the Product may differ in color, size, or accessories not shown in the images depicting it.
8.02. Product prices include VAT, but do not include any costs for Services requested by the Customer (Shipping costs).
8.03. The Products and Services described on the Site are offered for sale at the price in effect when the Order or Purchase Proposal is received by Sodini; the price in effect upon receipt of the Order or Purchase Proposal cannot be subject to change.
8.04. Without prejudice to the foregoing, Sodini reserves the right to change the prices of the Products and Services on the Site at any time, at its sole discretion and without notice. Such changes apply only to orders not yet confirmed at the date of the change. In any case, before submitting the purchase order, the Consumer is invited to verify the final sale price.
09.01. The Customer can make payments by credit card, bank or postal transfer, PayPal, or cash on delivery, according to the methods described in Articles 10 et seq.
09.02 . Furthermore, the Customer can choose whether or not to request an invoice. If the Customer wishes to request an invoice, please note that the system will require the entry of the Tax Code/VAT Number, as required by current legislation. If the Customer is a Company, they must enter their Tax Code/VAT Number.
10.01. For payment by credit card, the Customer must enter the credentials of the credit card they intend to use when placing the Order; for this purpose, only the credit cards listed on the Site may be used. Upon receipt of the Order, the Stripe platform (https://stripe.com/it), or another platform identified by Sodini, automatically verifies the card's validity and sends an email indicating the outcome of the transaction; Sodini does not communicate the outcome of the transaction to the Customer. The amount due from the Customer is collected by Sodini when the direct debit is issued.
10.02. The Customer must indicate in the Purchase Order a telephone number where they can be contacted for any checks necessary to secure the transaction; otherwise, Sodini reserves the right to refuse the Purchase Order.
10.03. Sodini does not have access to information regarding the Customer's credit card or the Customer's financial, asset, or personal situation, as the payment order is transmitted via a secure connection directly to the bank's portal that processes the payment to Sodini.
10.04. Sodini is not responsible for any fraudulent or illicit use of credit cards during the purchase and payment process for the Products.
10.05. Sodini reserves the right to refuse Orders or suspend the execution of Contracts already concluded in the event of anomalies or irregularities in payment. In such cases, Sodini may request additional information from the Customer and/or copies of documents proving ownership of the credit card used for the purchase. If the requested information is not received, Sodini may refuse the Purchase Order and terminate any Contract already concluded, without the Customer being entitled to any compensation.
11.01. For online payments, the data provided by the Customer is transmitted securely and cannot be read by others; the payment platform is certified by Stripe (https://stripe.com/it).
11.02. The application software for managing the Site uses the SSL (Secure Socket Layer) protocol to encrypt data sent over the Internet, VerifiedByVISA, and SecureCard. To secure your connection, you must use a browser capable of transmitting encrypted data to the Sodini server, such as Internet Explorer (5.x and later), Netscape Navigator (4.x and later), Mozilla Firefox (1.x and later), Opera, Safari, or Chrome. The connection is protected if both the "https" prefix and the "closed" padlock icon appear in the browser's bottom bar. Credit card details are transmitted to the Stripe server only after the Customer clicks "confirm"; until then, they remain stored exclusively on the Customer's computer and are not accessible to Sodini.
12.01. In the case of payment by bank or postal transfer, the Customer can arrange for the credit only after receiving the confirmation email from Sodini containing the bank details.
12.02. The reason for the transfer must include the order number communicated to the Customer pursuant to Article 05.02. The transfer must be made within 5 (five) working days of receiving the email referred to in Article 05.02. If the aforementioned deadline is not met, Sodini reserves the right to terminate the Contract without owing the Customer anything.
12.03. The Product is shipped 5 (five) days after credit.
13.01. If paying via PayPal, the Customer must click on the "Paypal" logo and follow the indicated procedure, or connect to their PayPal account page. Sodini does not communicate the outcome of the transaction to the Customer. The amount due from the Customer is collected by Sodini when the direct debit order is issued.
13.02. The Customer must indicate in the Purchase Order a telephone number where they can be contacted for any checks necessary to secure the transaction; otherwise, Sodini reserves the right to refuse the Purchase Order.
13.03. Sodini is not responsible for any fraudulent or illicit use of the account during the purchase and payment process for the Products.
13.04. Sodini reserves the right to refuse Orders or suspend the execution of Contracts already concluded in the event of payment anomalies or irregularities. In such cases, Sodini may request additional information from the Customer and/or copies of documents proving ownership of the PayPal account. If the requested information is not received, Sodini may refuse the Purchase Order and terminate any Contract already concluded, without the Customer being entitled to any compensation.
14.01. Payment by cash on delivery must be made exclusively in cash upon delivery of the Product to the address indicated by the Customer; in this case, the sale price will be increased by €5.00 (five euros) as a flat-rate reimbursement of expenses.
14.02. Payment must be made to the carrier; upon delivery, the Customer must have the sum corresponding to the price of the Product or Service purchased, plus €5.00 (five euros).
15.01. Sodini is able to deliver the Products to the address indicated by the Customer in the Purchase Order, in Italy and abroad.
15.02. Pursuant to art. 61, paragraph 1 of the Consumer Code, Sodini will deliver the Products within thirty days of the conclusion of the Contract, as regulated by art. 05.
15.03. If delivery does not occur within the deadline referred to in Article 15.02, Sodini will refund the Customer the price of the Product, unless the Customer requests that delivery still occur; the application of Article 61, paragraphs 3-7 of the Consumer Code remains unaffected.
15.04. In the event of the purchase of multiple Products, Sodini reserves the right to make split shipments, at no additional cost to the Customer.
15.05. Upon receipt of the Products, the Customer must verify that: the number of packages corresponds to that indicated on the transport document; the packaging is intact; the Product complies with the Order or Purchase Proposal.
15.06. The Customer cannot contest the conformity of the Product if he has purely and simply accepted it, without reserving the right to check its integrity and conformity to the Order or Proposal by noting it on the delivery note.
15.07. Invoices are issued upon the Customer's purchase of the product. Invoices are issued by Sodini at the end of the month in which the product is delivered or the service is performed. Sodini will send the invoice at the end of the month in which the purchase was made.
15.08. Once issued, invoices cannot be changed. For orders for multiple Products, separate invoices may be issued based on the actual shipments.
15.09. Shipping costs must be added to the price of the Product and Service purchased by the Customer. This cost is calculated automatically in the Order, taking into account not only the intrinsic value but also the weight and dimensions, regardless of the place of delivery in Italy. International delivery costs depend on distance.
16.01. Within 3 (three) days of receiving the Purchase Order, Sodini must notify the Customer of the unavailability of the Product indicated as "in stock." If the Customer has already paid the price, Sodini must return the amount received within the aforementioned deadline. The return will be made using the same method used by the Customer to make the payment.
16.02. If the circumstances set out in Article 16.01 occur, Sodini will send the Customer a coupon entitling them to a 10% discount on the purchase of any Product for sale on the Site.
17.01. The Professional Customer benefits from the guarantee for defects in the item sold pursuant to art. 1490 et seq. of the Civil Code; the Professional Customer's action to assert the guarantee for defects expires 1 (one) year after delivery of the purchased Product and the related defects must be reported within the terms set out in art. 1495 of the Civil Code.
17.02. The Consumer Customer benefits from the Legal Guarantee of conformity provided for by Articles 128 et seq. of the Consumer Code (hereinafter, the "Legal Guarantee"). The Legal Guarantee applies to defects of conformity that become apparent within 24 (twenty-four) months of delivery of the Product and are reported by the Consumer Customer within 2 (two) months of discovering the defects, in accordance with Article 132 of the Consumer Code. Any action to assert defects not fraudulently concealed by the Seller expires in any case within twenty-six months of delivery of the Products to the Consumer.
17.03. There is a lack of conformity when the Product:
- 17.03.01 it is not suitable for the use for which it is normally intended;
- 17.03.02 does not conform to the description or does not possess the qualities promised by the Seller;
- 17.03.03 does not offer the usual qualities and performances of a good of the same type;
- 17.03.04 it is not suitable for the particular use intended by the Consumer Customer if brought to the attention of the Seller at the time of purchase and accepted by the Seller.
17.04. In the event of a lack of conformity, the Consumer Customer may request, at his or her discretion, either the repair of the Product or its replacement, unless the requested remedy is objectively impossible or excessively onerous compared to the other remedy pursuant to the provisions of Article 130, paragraph 4 of the Consumer Code.
17.05. Pursuant to art. 17.04, the remedy is to be considered excessively burdensome if it imposes unreasonable costs on the Seller compared to the other remedy, taking into account: the value that the Product would have if there were no lack of conformity; the extent of the lack of conformity; and the possibility that the alternative remedy could be implemented without significant inconvenience to the Consumer Customer.
17.06. In order to provide effective after-sales service, Sodini offers to repair or replace the defective Product within 40 (forty) days of the warranty request. Alternatively, the Consumer Customer may request, at his or her discretion, an appropriate price reduction or termination of the Contract, if one of the following applies: repair or replacement is impossible or excessively expensive; Sodini has not repaired or replaced the Product within 40 (forty) days; or the replacement or repair previously performed has caused significant inconvenience.
17.07. A minor lack of conformity, for which it has not been possible or is excessively onerous to pursue the remedies of repair or replacement, does not give the right to terminate the Contract.
17.08. After receiving the complaint of the lack of conformity, Sodini reserves the right to offer the Consumer Customer any other available remedies, with the following effects:
- 17.08.01 if the Consumer Customer has already requested a specific remedy, Sodini remains obliged to implement it, with the necessary consequences regarding the expiry of the 40 (forty) day term mentioned above, unless the Consumer Customer accepts the proposed alternative remedy;
- 17.08.02 If the Consumer Customer has not already requested a specific remedy, he must accept the proposal or reject it by choosing another of the remedies provided by law.
17.09. The Consumer Customer has no right to repair, replacement, price reduction or termination of the Contract with respect to any Product or any element identified as defective if, unless otherwise provided and in accordance with applicable law:
- 09.17.01 the Product has been repaired or altered by persons other than Sodini;
- 17.09.02 the lack of conformity of the Product has manifested itself after the term of 2 (two) years from the delivery of the Product itself and/or the relative request for repair or replacement has been sent after 2 (two) months from the discovery of the defect;
- 17.09.03 the defects are due (in whole or in part) to misuse or improper use, storage, maintenance or installation carried out by persons other than Sodini or to failure to comply with the instructions provided by the Seller or other instructions from Sodini;
- 17.09.04 at the conclusion of the Contract, the Consumer Customer was aware of the defect and could not ignore it with ordinary diligence;
- 17.09.05 the lack of conformity derives from instructions or materials provided by the Consumer Customer.
17.10. The Legal Guarantee must be asserted directly against Sodini; to this end, the Customer must send an email to the following address: shop@sodinibijoux.it or a registered letter to the E-commerce Manager c/o Sodini Bijoux Srl Via dei Bocchi, 108 55013 Lammari (Lu) .
18.01 . Pursuant to Articles 52 et seq. of the Consumer Code, the Consumer Customer has the right to withdraw from the Contract, without penalty and without specifying the reason, within 14 (fourteen) days of receiving the Product, without having to provide any reason. In the event of separate delivery of multiple Products subject to a single order, the aforementioned term begins from the day the last Product is delivered.
18.02. The Consumer Customer exercises the right of withdrawal by submitting, within the deadlines set forth in paragraph 18.01, the standard form available on the Website in PDF format (and compliant with Annex B of Legislative Decree 21/2014), to be transmitted electronically to the internet address indicated in the confirmation of receipt of the Purchase Order. Alternatively, the Consumer Customer may communicate his/her withdrawal by sending, within the same deadline, a registered letter with acknowledgement of receipt or a fax to the number indicated in the confirmation of receipt of the Purchase Order. Sodini must promptly acknowledge receipt of the withdrawal at the email address provided by the Customer.
18.3. In accordance with the provisions of Article 59, letters c) and d) of the Consumer Code, the Consumer Customer cannot exercise the right of withdrawal for Products made to measure or clearly personalized or which risk deterioration or rapid alteration.
18.04. Products for which the right of withdrawal is exercised must be returned within 14 (fourteen) days from the day on which the Consumer Customer communicated the exercise of the right of withdrawal; such Products must be intact, kept in their original packaging, complete with accessories and any user manuals, without any missing or defective parts upon delivery. The Consumer Customer is only liable for any decrease in value resulting from handling other than "normal" handling and handling necessary to verify the nature, characteristics, and functioning of the Product. The Product must be delivered to the following address: Sodini Bijoux Srl, Lammari di Capannori (Lucca), via dei Bocchi n. 108, postcode 55013
18.05. The Consumer Customer who has exercised the right of withdrawal will be responsible only for the costs of returning the goods, as provided for by Article 57, paragraph 1, of the Consumer Code.
18.06. Within 14 (fourteen) days of the Consumer Customer exercising the right of withdrawal, Sodini must refund the amount paid by crediting the current account used for payment or the one indicated in the withdrawal notice; in any case, the refund must be made using the same method used for payment.
18.07. Sodini reserves the right to withhold the payment until it has received the Product subject to the right of withdrawal, or until the Consumer Customer has demonstrated that he has returned the Product.
18.08. The Consumer Customer is not entitled to a refund of the price paid if he or she has not exercised the right of withdrawal according to the methods, conditions, and terms established in the preceding provisions. In this case, the Consumer Customer may obtain, at his or her own expense, the same Product already returned to Sodini, in the same condition in which it was returned. Otherwise, Sodini may retain the returned Product, in addition to all sums already paid by the Consumer Customer for the purchase.
18.09. The right of withdrawal is excluded and, therefore, the preceding provisions do not apply to Contracts concluded with Professional Customers.
19.01. The Registered Customer is responsible for the storage and appropriate use of all data (such as, but not limited to, username and password) used to connect to the Site and for communications exchanged with Sodini; furthermore, the Registered Customer must take all necessary measures to ensure that data and communications are used appropriately and processed in a manner that maintains their confidentiality.
19.02. The Registered Customer is responsible for the activities performed through his/her account and is liable for any damages resulting from the improper use of his/her login details by third parties.
19.03. The Registered Customer must immediately inform Sodini if the username (or email) or password is being used or may be used improperly.
19.04. If a Registered Customer forgets or loses their username, they must contact Sodini and perform the security checks established by Sodini.
19.05. Sodini reserves the right to suspend usernames (or email addresses) and passwords for accessing the Site if it deems their use unsafe.
19.06. The Registered Customer is responsible for the accuracy of the information and personal data provided during registration; he or she must promptly inform Sodini of any changes to the information and personal data provided during registration or, if possible, update them directly so that the information and data are always up-to-date, accurate, complete, and truthful. If false information is provided, or if Sodini has reasonable grounds to suspect that false, inaccurate, or incomplete personal data has been provided, Sodini has the right to deny the Registered Customer access to the Website.
20.01. The Site, the Products, Services, and features made available or purchased through the Site are provided exclusively for the Customer's personal use. Without Sodini's prior written consent, the Customer may not resell or attempt to resell to third parties any Products, Services, Content, or features made available or purchased through the Site, nor may the Customer use the Site to conduct business or otherwise for professional or commercial purposes, including advertising, promotion, placement, or any other form of marketing of Products, Services, or Content made available through the Site.
20.02. The Customer may not copy, modify, transmit, distribute, download, print, or publish any portion of the Site or the Content for commercial purposes; the Site may be used exclusively for the Customer's personal purposes and in accordance with this Agreement.
20.03. The Customer may not modify or alter the editing, graphics, layout, or "look and feel" of any web page of the Site, which are defined by Sodini or on behalf of Sodini, at its sole discretion. Sodini reserves the right to insert, at its sole discretion, its own or third-party trademarks, trade names, logos, ideograms, or other distinctive signs within each web page of the Site, as well as to insert advertising banners, hyperlinks, or other forms of advertising.
20.04. The Customer must not exploit or use the Site and the Content in a way that is detrimental to Sodini or third parties. In particular, the Customer is prohibited from using the Site and the Content to carry out competing activities, or in any way that causes damage or prejudice to the interests, including financial ones, or to the image of Sodini, other Customers, or third parties.
20.05. Sodini assumes no responsibility for any personal data, information, or other content sent, distributed, uploaded, or downloaded by the Customer or any third party via the Site.
20.06. The Customer shall indemnify Sodini against any claim or legal action initiated or threatened against Sodini by third parties as a result of the Customer using the Site or its functions in violation of the provisions of the law and the Contract.
21.01. The intellectual property rights relating to the Site, the Sodini Brand or the Content are and remain the exclusive property of Sodini or its licensors.
21.02. The Customer is prohibited from copying, modifying, creating derivative works or works based on or based on the Site, the Content, the Trademark or the software.
21.03. The Customer is also prohibited from downloading, copying, reproducing, duplicating or otherwise using or disseminating the Sodini Bijoux Srl logo or any other trademark, trade name, logo, ideogram, or other distinctive sign relating to Sodini or its products.
22.01. The data controller pursuant to art. 13 of EU Regulation 2016/679 and art. 4, letter f, and 28 of Legislative Decree no. 196/03 is Sodini; the data protection officer contact is Federico Sodini.
22.02. As Data Controller, Sodini undertakes to process data lawfully and fairly, and in compliance with the principles of transparency and control established by the legislation on personal data protection. Sodini processes Customers' personal data for the following purposes: a) to register on the Site, or to purchase Sodini goods or services through the Site, and therefore to perform any activity related, in particular, to the selection of products or services, the placing and/or acceptance of orders, shipping, delivery, and/or the exercise of the right of withdrawal and the subsequent collection of goods, or any other obligation set forth in the General Conditions; b) to perform any administrative and accounting activity related to registration on the Site, making a purchase through the Site, and to fulfill legal obligations; c) to send communications aimed at the promotion and/or direct sale of products or services similar to those already purchased/used by the Customer (so-called "soft spamming"), without prejudice to the Customer's right to object at any time; d) to send commercial communications on products and/or services on the Site, special offers, promotions and news, coupons, for market research, via automated systems, email, text message, fax, or similar and/or via the postal service (so-called "marketing purposes"); e) for statistical and historical purposes (only with anonymous data).
22.03. Sodini undertakes to safeguard and control the data, ensuring its integrity, and to take the necessary precautions to prevent its destruction and loss, also taking into account the type of data processed and the processing methods. Specifically, the processing of Customer data does not serve profiling purposes, nor does it involve its transfer and/or disclosure to third parties, except as provided in Article 22.04.
22.04. The data provided by Customers for the aforementioned purposes may be disclosed or communicated to the following recipients: social security, welfare, and employment protection institutions; Sodini employees or collaborators of any kind, for the performance of administrative, accounting, tax, and IT support activities; natural and/or legal persons (legal, administrative, tax, and labor consultancy firms) for the purposes set out in Article 22.02.; and all those entities (including Public Authorities) who have access to the data pursuant to regulatory or administrative provisions.
22.05. Personal data is processed using manual and electronic tools and is stored in the designated electronic database. The personal data contained in the aforementioned automated information system, as well as those stored in the Data Controller's electronic archives, are processed in accordance with the provisions of applicable legislation and the GDPR regarding security measures, in order to minimize the risk of accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, or processing that does not comply with the purposes for which they were collected. Furthermore, personal data is retained for the time necessary to achieve the aforementioned purposes, as well as to fulfill the legal obligations imposed for the same purposes.
22.06. Sodini processes personal data freely entered by the Site Customer (such as, in particular, personal details, tax codes, contact details, telephone and/or fax numbers, email addresses, etc.), as well as independently generated technical data (in particular, IP addresses, log files relating to Site navigation, purchases made, etc.). Sodini will retain, within the legal timeframes, the log files and IP addresses used when making an online purchase, in order to prevent and detect possible fraud in online transactions.
22.07. Providing data for the purposes referred to in points a) and b) of Article 22.02. above is necessary. Therefore, failure to provide the personal data in question will make it impossible for the Customer to complete the purchase, sale, delivery, and/or return of goods, as well as for Sodini to perform administrative and accounting activities. Consent to the processing of personal data for the aforementioned purposes is not required, in particular, pursuant to Article 6, paragraph 1, letter b), of the GDPR and applicable legislation. With reference to the purpose referred to in point c) of Article 22.02. above, consent to processing is not required under applicable legislation, without prejudice to the Customer's right to object to receiving communications at any time. With reference to the purpose referred to in point d) of Article 22.02. As stated above, consent to the processing of personal data is purely optional, but failure to provide it will make it impossible for the Customer to receive commercial communications and/or information relating to Sodini products and/or Services and to benefit from any promotions offered by this website.
22.08. Pursuant to Articles 15 et seq. of the GDPR and applicable legislation, the Customer has the right to lodge a complaint with the Italian Data Protection Authority, to withdraw any consent given at any time, and to:
a) obtain confirmation of the existence or otherwise of personal data concerning you and communication of such data in an intelligible form, receiving them in a structured, commonly used and readable format with the possibility of transmitting them to another owner (“Right to portability”);
b) obtain information: (i) on the source of the personal data, the purposes and methods of processing, and the logic applied in the event of processing carried out with the aid of electronic tools; (ii) on the identification details of the Data Controller, the Data Processor(s), and the Data Protection Officer; (iii) on the subjects or categories of subjects to whom the data may be communicated or who may become aware of the same in their capacity as designated representative in the territory of the State, as data processors, or as designated persons;
c) obtain (i) the updating, rectification or integration of data concerning you or, in the event of a dispute regarding the accuracy of the data, the limitation of their processing for the time necessary for the appropriate checks, (ii) the transformation into anonymous form or the blocking of data processed in violation of the law, including data whose retention is necessary in relation to the purposes for which the data were collected or subsequently processed, (iii) certification to the effect that the operations referred to in the preceding points have been brought to the attention, including with regard to their content, of those to whom the data were communicated or disseminated, unless such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected;
d) to object, in whole or in part, to (i) the processing of data concerning him/her, even if pertinent to the purpose of the collection, (ii) the processing of personal data concerning him/her, provided for the purposes of commercial information or sending advertising or direct sales material or for carrying out market research or commercial communication;
e) obtain erasure without undue delay (“Right to be forgotten”) in the event that the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, have been processed unlawfully or in the event that the User (i) requests it or (ii) objects in whole or in part to the processing;
f) obtain the limitation of processing in the event that the data (i) are processed unlawfully but the User opposes their erasure, (ii) are necessary for the User to ascertain, exercise or defend a right, (iii) an assessment is pending regarding the legitimate reasons for processing by Sodini.
23.01. Sodini reserves the right to make, at any time, at its sole discretion, any changes, additions and/or updates it deems necessary and/or appropriate to the Site, the Content, the programs and/or other materials contained therein and/or available through the Site itself (including these General Conditions).
23.02. Any changes and/or updates will not affect Contracts already signed before their introduction.
23.03. In the event that any provision of this Agreement is declared null, invalid or unenforceable, in whole or in part, by any competent court, supervisory authority or administrative authority, the remaining provisions of this Agreement shall not be affected thereby.
24.01. Communications regarding the General Conditions and the Contract must be sent by post or email to shop@sodinibijoux.it to the following addresses: E-commerce Manager c/o Sodini Bijoux Srl Via dei Bocchi, 108 55013 Lammari (LU). For telephone assistance, please call 0583/92.78.39, Monday to Friday (excluding holidays), from 8:30 am to 12:30 pm and from 2:00 pm to 6:00 pm. Call charges are provided by the customer service provider of the operator used.
24.02. In the event of problems connecting to the Site during the order process, any Products already selected by the Customer will remain stored in the "shopping cart" section and the Customer, once the connection has been re-established, can re-enter the Site and complete the order process.
25.01. The Contract is governed by Italian law. 25.02. Any dispute concerning the validity, effectiveness, interpretation, or execution of the Contract, as well as, in general, relating to the Customer's navigation of the Site or the use of any functionality made available to the Customer through the Site, shall be subject to the exclusive jurisdiction of the Court of Lucca, without prejudice to the mandatory jurisdiction of the place of residence or domicile of the Customer acting as a Consumer Customer, pursuant to the Consumer Code.
The above Terms and Conditions refer to "Revision 1".